A queue is often compared to a line. A queue can be associated with any item, person or service that spends any amount of time in a line before work begins. With this in mind, queue time is the amount of time that an item, order or job waits before any work is performed. It is important to note also that queue time occurs before setup time.
Quality is how well a product or service meets the needs of a customer according to some said standard.
Quantitative data is data that can be verified and quantified using numbers. Quantitative data is more defining than qualitative data which is often used as a description.
Quality Engineering is a discipline with the engineering circle that is focused on improving and innovating the all things related to the quality of a process or product. Quality Engineering is an important philosophy to understand within the continuous improvement umbrella.
Qualitative gives reference to the use of "qualities" rather than "quantities." Qualitative data and analysis is subjective and is used mostly in circumstances where data is not easily accessible, not relevant or simply not available for use. Qualitative research is largely based on experience, feelings and intuition.
Quality Control is a system of verification and maintenance that is used to meet a desired level of control/quality in an existing product, service or process. Optimum control is often achieved through:
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Quality Function Deployment is a methodology developed by Dr. Yoji Akao. The methodology attempts to accomplish all major requirements of the customer. It does this by identifying the voice of the customer and working to ensure the needs are met or exceeded. QFD is also often viewed as a set of communication and translation tools. QFD tries to eliminate the gap between what the customer wants and what they get.
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