An open-ended question is an unstructured question in that suggests no possible answers.  The respondent answers the open-ended question in his or her own words. Such questions usually begin with a:

• How
• What
• When
• Where
• Why

 Examples

1. "What factors did you take into account when buying your vehicle? 
2. In your opinion, what is a reasonable price for this item? 

 
​  Open-Ended Questions will almost always provide qualitative instead of quantitative information. Open ended questions are asked during exploratory research and where statistical validity is not a prime objective but, innovative and creative thinking is important.

Reference: Business Dictionary, Open-Ended Question.

  Open ended questions are a great way to spark creative thoughts, establish a basis for communication and get to know other people.  In the comments section below type 3 examples of open ended questions.  Feel free to respond to others questions and get to know everyone!

  Key performance indicators are the performance measurements that help us understand how we are performing.  An Effective KPI is tied to the organization's strategy with stakeholders assigned to monitor them.  KPI's should be well-defined and quantifiable, thoroughly communicated to everyone, understood by everyone and cover one or more of the 4 general areas of a balanced scorecard.