But it doesn t have to be that way. This book will show leaders how to cultivate a positive Lean Culture of excellence that creates value for customers, profitable growth for businesses, sustainable cost reduction, and fulfilling jobs for employees.
Lean Culture means empowerment.
Lean Culture means better value for the customer.
Lean Culture means better performance for the organization.
Lean Culture means a more engaging, rewarding, and yes, even joyful role for each employee.
And Lean Culture provides the competitive advantages that a team needs to survive and grow.
We call the approach Lean Engaged Team Performance (Lean ETP). It s a purposeful combination of value innovation, process excellence, performance measures, team goals, collaborative norms, organizational structure, enabling technology, and most of all, visionary leadership. And it s hard to achieve and even harder to sustain, but it s worth the journey!