Waste

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  Waste can be defined as any activity that does not add value to the product or service in the eyes of your customer.  This often includes activities that do not transform the product or service in any way, shape or form and all products or activities that are not performed correctly the first time through.

For more information see:  Muda, Non-value added.

Topics for discussion:

1. What forms of waste are most prevalent in your work environment?
2. Why has it taken so long for many organizations to understand the value of a waste elimination focus?
3. If you asked a customer, what one form of waste would you like me to focus on? How would they answer? 

Learn more about Waste online!