A process is a sequence of interdependent and linked procedures designed to transform inputs into the desired outputs. Each stage of a process consumes some type of resource (e.g. time, energy). Some parts of a process are intended to create value while other parts of a process are intended to support the creation of value. Primary processes are end to end processes that directly deliver value while focusing on the core creation activities of an organization. Secondary processes support the primary process and do not directly deliver value.
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