Kaoru Ishikawa is recognized by many as the "master" and father of Quality. If not on a global scale than certainly in his native land of Japan. Kaoru Ishikawa was most noted for the development of the Ishikawa, Cause and Effect or Fishbone diagram, however his impact on quality spread much further than just cause and effect. Dr. Ishikawa was also the chief executive director of JUSE and played a key role in the success of quality circles. Along with these accomplished executive positions Dr. Ishikawa was a member of the committee that developed the auditing system for the Deming prize which is still awarded today.
Even today long after Dr. Ishikawa passed away, organizations all over the world study his notable techniques and great examples of quality. Almost every inspector, production employee and engineer has held a fishbone diagram in their hands at one time or another. Dr. Ishikawa is a true pioneer of statistical analysis and quality. From 1915 to 1989 a great era was born which Dr. Ishikawa often referred to as the "thought revolution," but even today the many great principles and philosophical approach of Dr. Ishikawa influences the world. There is little doubt that the great effects of quality in today's times can be traced to a root cause entitled Dr. Ishikawa.
Frederick Taylor was a mechanical engineer who pioneered the principles of scientific management. He was passionate about improving efficiency during the late 1800's through the early 1900's. Frederick's efforts in applying engineering principles to factory environments were some of the first to later develop into what we know today as industrial engineering.
Taylor passed the entrance exam for Harvard but did not attend Harvard. Instead of pursuing extended education he chose to become an apprentice patternmaker and a machinist at Enterprise Hydraulic Works in Philadelphia. Eventually Mr. Taylor would complete his apprenticeship and move on to climb the ladder of the Midvale Steel Works. It was here that Fredericks talents would eventually lead him to hold such positions as chief engineer.
Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was a businessman and author who contributed to management, theory and advocated quality in many different ways. Crosby initiated the Zero Defects program at the Martin Company. As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.
Eli Whitney was a famous American inventor in the late 1700’s and early 1800’s. Most people know Mr. Whitney for his invention of the cotton gin. He was born in 1765 and attended Yale University. While his cotton gin invention was in fact revolutionary many people attempted to steal the idea which ultimately led to Mr. Whitney changing his focus to guns and ammunition. At this time muskets required a great deal of manual labor and time to build. To reduce the amount of time and complexity associated with building a musket Mr. Whitney began building interchangeable parts which certainly improved the changeover times and reduced the need for workers to setup and re-setup with each musket. As a result of these interchangeable parts the assembly or assemble to order concept was created. Along with the design of interchangeable parts Mr. Whitney spent a great deal of time studying the motion of workers and people. Mr. Whitney’s drive and passion for improving things then lead to what we know today as time and motion studies. One might guess that even during the industrial revolution many different forms of waste were revealed.
Reference: "Eli Whitney: Father of American Technology - Fast Facts ... - YouTube." 14 Dec. 2015, https://www.youtube.com/watch?v=qyvxFCMShNQ. Accessed 26 Nov. 2018.
Professor Jiro Kawakita was a well-known scholar of ethnogeography in Japan. Through his fieldwork and research on the Himalayan Highlanders of Nepal, he has established a distinct methodology in field sciences and revealed the system of the people, culture, way of life and ecology. His achievements are very widely studied and some of the tools he established are still used today, the main one being the affinity diagram which is a tool used within the KJ Method and provides a structured basis for Lean Strategies International LLC’s ©CURE Methodology.
The Following is a great biography borrowed from: Fukuokaprize. Please note there are not many biographies on this pioneer, master of the Affinity diagram which is widely used in project management today. If you have any additional information on this Master, please feel free to share, link and comment in the comments section below. Your name will be cited with the contributions and we would be more than happy to link to a page of yours if you would like.
William Edwards Deming (October 14, 1900 – December 20, 1993) was an American engineer, statistician, professor, author, lecturer, and management consultant. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used today by the U.S. Department of Census and the Bureau of Labor Statistics. In his book, The New Economics for Industry, Government, and Education, Deming championed the work of Walter Shewhart who used techniques such as: statistical process control, operational definitions, and what Deming called the "Shewhart Cycle" which would later evolve into the PDCA and PDSA cycles we know today.
Sir Ronald Aylmer Fisher (17 February 1890 – 29 July 1962), was an author who published as R. A. Fisher, he was also a very accomplished English statistician and biologist. Fisher used mathematics to combine Mendelian genetics and natural selection, which ultimately helped to create the new Darwinist synthesis of evolution known as the modern evolutionary synthesis. He was also a prominent eugenicist in the early part of his life. Mr. Fisher worked at Rothamsted Research for 14 years beginning in 1919. It was here where he developed the analysis of variance (ANOVA) which is still used today in six sigma to analyse immense amounts of data. In Fisher's case it was used to analyse crop experiments. Later, Mr. Fisher established a reputation as a biostatistician.
In 1935 The Design of Experiments was published. The book was written by the English statistician Ronald Fisher about design of experiments and is considered a foundational work in experimental design. Among other contributions, the book introduced the concept of the null hypothesis in the context of the lady tasting tea experiment. Mr. Fisher died in July of 1962 after leaving a powerful legacy full of influence on the world of statistics and six sigma.
Reference: Wikipedia - Ronald Fisher
**Please feel free to leave your comments below with any contributions you might have regarding Mr. Ronald Fisher's impact on statistics and six sigma.
Born in 1909 Shigeo Shingo would become one of the most influential figures in lean manufacturing. After graduating from Yamanashi technical college Dr. Shingo went to work for the Taipei Railway Company. Shortly after he was transferred to a manufacturing plant in Yokohama by the name of Amano Manufacturing. Dr. Shingo immediately went to work improving production by 100%.
In about 1955 Dr. Shingo went to work for Toyota. It was there that he developed the system we know today as SMED and Error Proofing. Legend has it that Dr. Shingo was able to reduce the set-up time of a 1,000 ton press from 4 hours to a mere 3 minutes. All throughout Dr. Shingo's life he travelled the world giving talks and performing remarkable consulting projects. Dr. Shingo has written more than 10 books and countless cited papers used in the manufacturing world. After many years of hard work Utah State University created an award known today as the Shingo prize which is given for the remarkable performance of manufacturers.
Everyday all around the world legends are born. Gurus and Legends are forged in the blink of a moment, often from publicity alone. The fact is you don't have to write a book to be considered a Lean or Six Sigma. In fact a guru is defined as an influential teacher or a popular expert by many. With that said each of us have a list of Gurus in the Lean and Six Sigma world that we look up to. Many of them teaching us skills day in and day out without ever asking for recognition.
On this page you can submit those gurus to be featured on the Masters of Lean Six Sigma page. Simply fill out the form below and submit your biography to the community.
Dr. Feigenbaum was an American quality control guru who specialized in Total Quality Control. Dr. Feigenbaum received his PH.D. in economics from MIT and shortly after was named the director of manufacturing operations at General Electric before moving on to become President and CEO of General Systems Company which was located in Pittsfield Massachusetts. Feigenbaum wrote several books on the topic of Quality Management including: Total Quality Control and The Power of Management Innovation.
Dr. Feigenbaum was best known for his contributions in quality, some of which included:
Reference: Wikipedia: Armand V. Feigenbaum