The authors begin by summarizing the five inherent principles in any lean system:

1. Correctly specify value so you are providing what the customer actually wants
2. Identify the value stream for each product family and remove the wasted steps that don't create value but do create muda (waste)
3. Make the remaining value-creating steps flow continuously to drastically shorten throughput times
4. Allow the customer to pull value from your rapid-response value streams as needed (rather than pushing products toward the customer on the basis of forecasts)
5. Never relax until you reach perfection, which is the delivery of pure value instantaneously with zero muda. (The first part of Lean Thinking devotes a chapter to each of these principles.)

​Crafting and Executing Strategy: The Quest for Competitive Advantage, 20e by Thompson, Peteraf, Gamble, and Strickland maintains its solid foundation as well as brings an enlivened, enriched presentation of the material for the 20th edition. The exciting new edition provides an up-to-date and engrossing discussion of the core concepts and analytical tools. There is an accompanying lineup of exciting new cases that bring the content to life and are sure to provoke interesting classroom discussions and deepen students’ understanding of the material in the process.

The content of The Lean Six Sigma Tools Memory Jogger is aligned with the ASQ Six Sigma Body of Knowledge, LSS 6001 Lean & Six Sigma Black Belt Training International Standard and the IASSC (International Association for Six Sigma Certification) for which GOAL/QPC is designated as an Accredited Curriculum Provider.The GOAL/QPC Lean Six Sigma Tools Memory Jogger is a breakthrough title for GOAL/QPC as it brings together the necessary tools and methodologies from the worlds of Six Sigma and Lean into one concise, easy to use, essential reference book. With over 120 tools this Memory Jogger is a must have for all in the Lean Six Sigma world, from the student on the way to their first certification to the experienced practitioner working Lean Six Sigma projects every day.

Lean isn't just for manufacturing anymore . . .Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity.
Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries.

​In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.

Has your organization tried Lean already? If so, you surely see and feel the Joy of Lean in your workplace now, right?Don t worry. If you re not quite to joy yet, you re not alone.
As it attracts more and more attention as a successful business philosophy that can improve results in any type of organization, Lean has still sometimes been misunderstood as a method for just cutting expenses. The useful ideas of eliminating waste and driving greater efficiency can pick up a negative spin, with perceptions of job cuts, employees doing more with less, and managers squeezing more productivity from each person. None of that sounds very joyful.

  A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text's many real life examples show how interrelated tools and techniques can be used to solve problems and are drawn from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government.