Dr. Feigenbaum was an American quality control guru who specialized in Total Quality Control. Dr. Feigenbaum received his PH.D. in economics from MIT and shortly after was named the director of manufacturing operations at General Electric before moving on to become President and CEO of General Systems Company which was located in Pittsfield Massachusetts. Feigenbaum wrote several books on the topic of Quality Management including: Total Quality Control and The Power of Management Innovation.
Dr. Feigenbaum was best known for his contributions in quality, some of which included:
Reference: Wikipedia: Armand V. Feigenbaum