A gemba walk is the term used to describe a walk where employees go to observe work at the gemba, which is where the work is done. The idea is to go and see for yourself at the actual or "real place" of work. During a gemba walk participants should:
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5/25/2017 06:04:06 am
Agreed! The Gemba Walk is one of the most powerful tools a manager can use to stay connected with processes. Thank you for your comment Mr. Josiah, do you have a recent GEMBA story you would like to share?
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