Maxime BonnardThe referenced definition was submitted by the above named author. Thank you for your contribution to the community. To contact Maxime please click here: Email Maxime Bonnard. Digitization is the adoption of digital, real-time and networked products and services and related information. In real terms, digitization is about choice, efficiency, and responding to customer needs. All of this digitization requires the skills of operations managers to implement and oversee.
Reference - Kettering University, 01/12/2017, Operations Management and Technology.
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