©2015-2021 Lean Strategies International LLC.
Critical to Quality or CTQ are the measurable characteristics that have to be met in order to satisfy and meet your customer's specifications and requirements. The CTQ measurements can be based on both internal and external customer definitions. The CTQ measures are often mapped on a CTQ tree.
Subscribe below and receive lean, six sigma, operations, supply chain, logistics, distribution and business terms in your mailbox.
CLICK HERE TO SUBSCRIBE