Seasonality is the characteristic of data that is predictable and more often than not can be seen in predictable and repetitive patterns.  The patterns can occur: annually (or longer), monthly, weekly, daily, hourly, by the minute, second or less if you can measure it.

  A problem is a deviation or gap between what is actually happening and what should be happening.  A problem can also be defined as any customer need that is not met on-time in the right amount and in acceptable quality (according to the customer).
  Problems can typically be categorized into one or more of the following categories:

1. A gap between what is expected and what is happening.
2. A negative deviation from a standard.
3. An unfulfilled customer need or want.

Topics for discussion:
  *Please place comments below.

1. What do you consider to be one of the biggest problems in the workplace today?
2. Taiichi Ohno once said "having no problem is the biggest problem of all."  Why would having no problem be such a big problem? 
3. What three interpretations can you gather by reflecting on Mr. Ohno's statement?