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The video above is from our FISH Methodology Course.
The 5 why technique is a simple and effective method of performing a root cause analysis. The approach is most often used with the cause and effect or fishbone diagram.
The 5 whys are performed by asking why five times and listening as shown in the picture above. To learn more about the 5 why analysis visit our post on our blog page "Listen to the Gemba" entitled, Why oh Why?
Have you used the 5 why technique? If so, share with the community, what are your favorite tips and tricks when digging through levels of causation? What pitfalls should the user avoid? Share in the comments section below and receive a coupon to one of Lean Strategies International LLC's courses.
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